Privacy Policy
1. Introduction
Advoq Consult (“Advoq Consult”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website advoqconsult.com (the “Site”) or otherwise interact with us.
By using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Who We Are (Data Controller)
For the purposes of applicable data protection laws, Advoq Consult is the data controller of your personal data collected through the Site.
Advoq Consult
Nairobi, Kenya
Email: info@advoqconsult.com
3. Information We Collect
We may collect and process the following categories of information:
3.1 Information you provide directly
- Fill in our contact forms or enquiry forms.
- Subscribe to our newsletter.
- Request a proposal, meeting, or consultation.
- Communicate with us by email, phone, or through social media.
- Identity information: name, job title, organization.
- Contact information: email address, phone number, postal address.
- Professional information: company name, sector, areas of interest, project details.
- Any other information you choose to provide in the message fields or attachments.
3.2 Information collected automatically
When you visit our Site, we may automatically collect certain technical and usage data, including:
- Device and browser information (e.g., IP address, browser type and version, operating system).
- Usage data (e.g., pages visited, time and date of your visit, time spent on pages, referral source, clickstream data).
This information may be collected using cookies, analytics tools (such as Google Analytics or similar), and similar technologies.
3.3 Information from third parties
We may receive information about you from:
- Social media platforms (e.g., X, LinkedIn) when you interact with our pages or posts.
- Service providers and partners that help us manage events, email newsletters, and campaigns.
4. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries and provide information about our services.
- To manage and develop client relationships and potential engagements.
- To send newsletters, insights, and updates where you have subscribed or otherwise consented.
- To manage events, workshops, and strategic convenings, including registrations and follow‑up communications.
- To improve our Site, services, and user experience through analytics and feedback.
- To maintain the security and integrity of our Site.
- To comply with legal obligations and enforce our rights.
We will only process your personal data where we have a lawful basis to do so, such as your consent, performance of a contract, compliance with legal obligations, or our legitimate interests (for example, promoting and managing our PR and communications services).
5. Cookies and Similar Technologies
We may use cookies and similar technologies on the Site to:
- Enable basic Site functionality.
- Remember your preferences.
- Analyze how visitors use our Site in order to improve it.
Depending on your jurisdiction, you may see a cookie banner that allows you to accept or manage certain categories of cookies.
You can usually disable cookies in your browser settings; however, some parts of the Site may not function properly if you do so.
If we use third‑party analytics tools (e.g., Google Analytics), those providers may also place cookies and collect usage data; they operate under their own privacy policies.
6. How We Share Your Information
We do not sell your personal data.
We may share your information with:
- Service providers who process data on our behalf (e.g., website hosting, email and newsletter platforms, analytics providers, event platforms).
- Professional advisers (e.g., lawyers, auditors, IT consultants) where necessary for our legitimate business purposes.
- Authorities, regulators, or law enforcement where required by law or to protect our legal rights.
- Partners or collaborators in specific projects or events, where this is necessary and consistent with the purposes described above.
Where we share data with third‑party service providers, we require them to take appropriate measures to protect your personal data and to use it only for the purposes we specify.
7. International Data Transfers
Our Site and services may be accessed globally, and some of our service providers may be located outside Kenya or your country of residence.
Where we transfer your personal data internationally, we will take appropriate steps to ensure an adequate level of protection, such as using contractual safeguards consistent with applicable data protection laws.
8. Data Retention
We retain your personal data for as long as is reasonably necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, tax, or accounting requirements.
The criteria used to determine retention periods include:
- The nature and duration of our relationship with you (e.g., client, prospective client, newsletter subscriber).
- The type of data and the potential risk of harm from unauthorized use or disclosure.
- Legal or regulatory obligations that require us to retain certain data.
When your data is no longer needed, we will delete or anonymize it in a secure manner.
9. Your Rights
Depending on applicable law (for example, the Kenya Data Protection Act or other data protection regulations), you may have some or all of the following rights in relation to your personal data:
- Right of access: to request confirmation of whether we process your personal data and receive a copy.
- Right to rectification: to request correction of any inaccurate or incomplete data.
- Right to erasure: to request deletion of your personal data in certain circumstances.
- Right to restriction: to request that we limit the processing of your data in certain circumstances.
- Right to data portability: to receive your personal data in a structured, commonly used, machine‑readable format where applicable.
- Right to object: to object to processing based on our legitimate interests or for direct marketing.
- Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the details in Section 12.
We may need to verify your identity before responding to your request.
If you believe that we have not handled your personal data properly, you may also have the right to lodge a complaint with a data protection authority in your jurisdiction.
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure.
While we strive to protect your personal data, we cannot guarantee its absolute security.
11. Children’s Privacy
Our Site and services are not directed to children under the age of 18, and we do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data, please contact us so that we can delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Last updated” date at the top of this page and may, where appropriate, notify you by email or by posting a notice on the Site.
Your continued use of the Site after we make changes is deemed to be acceptance of those changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:
Advoq Consult
Nairobi, Kenya
Email: info@advoqconsult.com)
Website: https://advoqconsult.com
